About Crown Lift Trucks Ltd

Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks.  From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible.  Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.

Our brand promise is:

“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”

Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.

Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.

Job Description

We have an exciting opportunity for experienced Sales Administrator to join our team.

You will be responsible for ensuring that Sales orders are processed on a timely basis and ensuring that all equipment ordered is delivered and invoiced within forecasted month. 

  • Developing a thorough understanding of both Baan and of the Crown product range. 
  • Dealing with enquiries generated from the Sales force and keeping customers informed on delivery dates. 
  • Processing orders received from the Sales force, and booking the order onto Baan.  Ensure the specification is correct and approved by the Manager.  Ensure Baan order procedures are complied with.
  • Raising invoices, and arranging delivery of equipment to customers in a timely manner.  Ensure that the Salesmen are kept aware of delivery times and that installation information is issued to the Service Department.
  • Progressing Crown factories and external suppliers to ensure delivery times are met.  Raising paperwork to ensure trucks are put through the workshop and that transport is arranged for delivery.  Ensure that all Baan procedures are complied with. 
  • Handling and resolving enquiries generated from the field.  Ensuring Salesmen provide finance documents and liaise with other departments within the branch.  Supporting the Sales Administration Manager in the running of the department.
  • Preparing Sales Back Orders report for manager approval.  Ensuring that forecasted delivery dates are maintained.  Passing enquiries onto the Sales team in a timely manner.
  • Raising and maintaining correct files and paperwork for each order received.  Ensuring that the sales file is complete prior to delivering the truck and passing to the service desk.

Person Specification

Essential Skills:
  • Excellent communication and reporting skills.
  • Good telephone manner.
  • Excellent all round mathematical and literacy skill.
  • Fully understand and embrace the principles of procedures.
  • Flexible approach to work and ability to work under pressure.
  • Excellent Microsoft Office skills including Word, Excel and Outlook.
  • Administration experience within an office.

 

Desirable   Skills: 
  • Previous Sales administration experience.

Vacancy Details

Hours of   Work:

Monday to Thursday – 8:00am to 4:30pm (with 1 hour unpaid for lunch)

Friday – 8:00am to 4:00pm (with 1 hour unpaid for lunch)

Target   Salary:

Dependent on experience

Holidays:

25 days holiday.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

  • Company pension plan.
  • 25 days annual leave plus bank holidays.
  • Excellent discount scheme with access to the best perks from some of the UK’s biggest brands. 
  • Employee assistance programme.

Please contact us via our website at:

Crown Lift Trucks Ltd
Karen Callander
Rutherford Road
Basingstoke
RG24 8PD
www.crown.com

If you have any further queries regarding this job, please do not hesitate to contact the Recruitment Team at Crown Lift Trucks Ltd on 01256 300211 or via uk.recruitment@crown.com

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