KEY TASKS
Management of International Accounts
· Grow market position and customer share; develop sales strategies for assigned accounts to achieve this
· Identify with the GM National Accounts, which accounts need managing and maintaining by the National Accounts Manager (account management), and which need penetrating (business development). Manage and review.
· Scope and acquire new business opportunities with new customers which strategically fit the Crown product, sector and services portfolio
· Establish multi-level relationships within the accounts, supporting the sales strategy on a national level; proactively engage with local customer locations to achieve this
· Make sure customer intelligence is thorough, detailed and all opportunities are addressed
· Establish an annual regional sales budget and communicate this within the budgeting process
· Drive the business centrally and locally ensuring information is shared and stakeholders are fully briefed
Reporting, PTP, CRM, and Discount requests
· Ensure accurate and timely data and reporting; implement C360 for activity and sales forecasting
· Ensure the nominated accounts volumes are accurately forecast, and monitored by performance to plan (PTP), support, review and manage
· Provide full and factual data to allow discount decisions to be made
Team Working and collaboration
· Support a collaborative team approach; share information with all stakeholders where relevant, including the Crown Branch and Service network, Dealer Operations, other Crown departments such as Product Marketing, Infolink/Insite Services, Motive Power and Customer Support to ensure sufficient support and coordination is met to acquire new and maintain existing customers
Employee Development and Miscellaneous
· Support a can-do working environment based on performance and success
· Extensive travel, and customer visits (80%)
· Act on various projects as needed. Perform other duties as assigned
