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Management of International Accounts
· Grow market position and customer share; develop sales strategies for assigned accounts to achieve this
· Identify with the Director National Accounts EMEA, which accounts need managing and maintaining by the National Accounts Manager (account management), and which need penetrating (business development). Manage and review.
· Establish multi-level relationships within the accounts, supporting the sales strategy on an international and national level; proactively engage with local sales people to achieve this
· Make sure customer intelligence is thorough, detailed and all opportunities are addressed
· Establish an annual regional sales budget and communicate this within the budgeting process
· Drive the business centrally and locally ensuring information is shared and stakeholders are fully briefed
Management and support of Global Accounts growth within/or outside EMEA
· Maintain good connections to allocated global accounts. Implement frame agreements, identify EMEA opportunities for growth as well as supporting opportunities in other Crown theatres
Reporting, PTP, CRM, and Discount requests
· Ensure accurate and timely data and reporting; implement C360 for activity and sales forecasting
· Monitor National Account Managers performance to plan (PTP), support, review and manage
· Provide full and factual data to allow discount decisions to be made
Team Working and collaboration
· Support a collaborative team approach; share information with all stakeholders where relevant, including the Crown Branch and Service network, Dealer Operations, other Crown departments such as Product Marketing, Infolink/Insite Services, Motive Power and Customer Support to ensure sufficient support and coordination is met to acquire new and maintain existing customers
Employee Development and Miscellaneous
· Support a can-do working environment based on performance and success
· Extensive travel, and customer visits (80%)
· Act on various projects as needed. Perform other duties as assigned
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